This page lists the official business identity and customer support details for Oracas. The same information appears across the footer and policy pages.
OUR IDENTITY
Legal Business Name: 101 MUSIC, LLC.
Store Name: Oracas
Physical Business Address: 10110 NW 27th Avenue, Miami, FL 33147, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours cover order review, U.S. delivery questions, returns, payment questions, privacy requests, and product-information support.
HOW TO REACH US
Current Support Email: care@oracas.shop
Business Phone Number: +1 (904) 231-1817
For order help, include the order number and checkout email. For a damaged, incorrect, or incomplete wood-handle silicone utensil, attach photographs of the complete utensil, silicone head, working edge or slots, neck joint, wood handle, protective packing, and outer parcel.
SILICONE UTENSIL QUESTIONS
Before ordering, customers may ask about listed silicone and wood materials, head form, overall and head dimensions, working edges or slots, handle construction, quantity, product net weight, or care. Support refers to published specifications and does not provide an unstated heat rating, food-contact certification, or cooking-result guarantee.